Last updated: January 1, 2025
We collect information you provide directly to us, such as when you request a consultation, submit a project inquiry, or contact us. This includes your name, email address, phone number, property address, project details, and preferences. We also collect information automatically when you visit our website, including your IP address, browser type, device information, andge patterns through cookies and similar technologies.
When you use our virtual design preview service, we may collect additional information about your space dimensions, style preferences, and renovation goals to provide personalized recommendations and accurate project estimates.
We use the information we collect to provide, maintain, and improve our renovation services, including scheduling consultations, preparing project proposals, coordinating with contractors, and managing renovation projects from start to finish.
Your information helps us communicate with you about your project, send updates on construction progress, provide customer support, and ensure compliance with local building regulations and permit requirements in Tokyo and surrounding areas.
We may share your information with our network of vetted contractors and suppliers as necessary to complete your renovation project. All contractors are bound by confidentiality agreements and are required to protect your personal information in accordance with this privacy policy.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may disclose your information if required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security audits.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protection measures.
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences or our cookie consent banner.
Essential cookies are necessary for website functionality and cannot be disabled. Optional cookies help us improve our services and provide personalized content, but you can opt out of these at any time.
Underese privacy laws, you have the right to access, correct, or delete your personal information. You may also request to restrict processing or object to certain uses of your data. To exercise these rights, please contact us using the information provided below.
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. However, we may still need to send you service-related communications regarding your renovation project.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information is typically retained for seven years after project completion for warranty and legal purposes.
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.
Your information may be transferred to and processed in countries other than, including for cloud storage and processing services. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
When transferring data internationally, we use standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms to protect your information.
Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services and encourage you to review their privacy policies.
We may use third-party analytics services to understand websitege and improve our services. These services may collect information about your use of our website and other websites over time.
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:
Kanso Renovation Studio
Email: privacy@sarynthome.com
Phone: +81 3-3403-2687
Address: 3-3 Chome-22-5 Jingumae, Shibuya, Tokyo 150-0001-0001
We will respond to your inquiry within 30 days and work with you to address any concerns about your personal information.